Returns & Exchanges
At Giri USA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Log in to your Giri USA account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Affix the Shipping Label
Download and print the prepaid shipping label provided through our portal and attach it firmly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the item is inspected.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing