Frequently Asked Questions
Everything you need to know about shopping with Giri USA.
What are your shipping rates and delivery times?
We offer standard and expedited shipping across the USA. Standard shipping typically takes 3-5 business days, and rates are calculated at checkout based on your location and order weight.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
Giri USA accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, many of our products come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our customer service department.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. If you need to change or cancel an order, please contact us within one hour of placement, and we will do our best to accommodate your request.